Evirtual India Support Programme Basic support service from
Evirtual Software Technologies provide business hours access
to Evirtual Technical Department for assistance with Evirtual
products, as well as, the key progress to technical information.
It is a value-added maintenance support services for Evirtual
components that are in the active or functionally stable phase
of product life cycle.Maintenance ServicesCustomers who purchase
our software maintenance services receive:
Software corrections, enhancements, and
upgrades, when they are made generally
Offshore Help Desk support through dedicated help desk
0900 hours to 1800 hours (Indian Standard Time) and from
Monday through Friday excluding holidays
Responses to a reasonable number of queries via phones,
e-mails, regarding operational/ technical aspects of the
software
Customers can search our website to access FAQs and
other helpful documentation
Access to a Technical Specialist from 0900 hours to
1800 hours (Indian Standard Time) and from Monday through
Friday excluding holidays
evirtual india, All rights reserved
Home - Company Info. - Services - Partnership - Contact Us
